Return Policy

For questions, please call to speak with customer service.

All returns must be made within 30 days of purchase. Returns may be subject to a 15% handling fee. A return authorization (RMA) must be obtained from customer service department prior to return of items. (800) 888-4353 option 2.

Items not authorized for return: open bottles, items invoiced over 30 days, items purchased on special order, test kits, filters, Earthing products, and books. Please note that we do not pay the shipping charges involved in returning goods.